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Baggage Allowance and Baggage Fees

Baggage Allowance

Baggage Allowance




Class of service ALLOWANCEs
Business Class
Premium Economy Class   
Economy Class

On Vietnam Airlines' flights, you are offered baggage allowance free of charge at least as below:

  • Business & Premium Class: 30kg checked baggage + two pieces of hand baggage
  • Economy Class: 20kg checked baggage + one piece of hand baggage
Personal items free of charge
You should check Vietnam Airlines' baggage allowance by itineraries as bellows:

For itineraries within Asia

For itineraries from/to the America

For other itineraries

Note: 

  • Baggage allowance for infant (under 2 years old):
  •          From/To the America: 01 piece, maximum weight of 23kg and sum of 3 dimensions not exceeding 115cm (45 in) and a fully collapsible stroller.
             Other itinerary: 10kg and a fully collapsible stroller.

  • In some cases, baggage allowance printed in your ticket may be different from above mentioned. Baggage allowance printed in your ticket will be applied.
  • For itineraries from/to the America, baggage allowance policy of First Marketing Carrier will be applied for the whole routing (First Marketing Carrier is the first Carrier whose code appears on your ticket).
  • If the journey includes multiple sectors and carriers, baggage allowance may be different amongst those of the carriers.
  • Unless otherwise specified, maximum weight per piece of baggage is 32kg and total dimension does not exceed 203cm. If you need to bring over-weight and/or over-size baggage, please kindly contact Vietnam Airlines official agents or Vietnam Airlines offices for further information.

For itineraries from/to the Americas

Itinerary Class of service Maximum number of pieces/kg Maximum weight per piece Maximum dimension per piece
From/To the Americas Business Class 2 pieces 23 kg 158cm (62in)
Economy Class 2 pieces 23 kg 158cm (62”)/piece and total dimension of 2 pieces not exceeding 273cm (107in) 

For itineraries within Asia

Itinerary Baggage Allowance
Economy Class Premium Economy Class Business Class
Between And
Vietnam Vietnam 20 N/A 30
Vietnam Laos, Cambodia, Myanmar, China 20 N/A 30
Laos Cambodia 20 N/A 30
Myanmar Cambodia 20 N/A 30
Myanmar Laos 20 N/A 30
Vietnam Japan 40 50 60
Vietnam South Korea 20 N/A 40
Originating from Destination
Japan Asia 40 50 60
Asia (except HongKong, China, South Korea) Japan 30 N/A 40
HongKong, China, South Korea Asia 20 N/A 30
Asia (except Vietnam, Japan) South Korea, China 30 N/A 40
Asia (except Japan) HongKong 30 N/A 40
Other itineraries within Asia (except above itineraries) 30 N/A 40

Example 1:

Journey 1: HAN - VN - PEK- VN - HAN 

Journey 2: PEK - VN - HAN - VN - PEK

These above roundtrip journeys are between Vietnam and China; the free baggage allowance for an adult traveling one of above journeys is 20kg when flying with economy class or 30kg with business class.

Example 2:

Journey TYO –VN- x/HAN- VN- REP -  VN – x/HAN – VN -  TYO. This is a roundtrip journey originating from Japan to Cambodia (in Asia); the free baggage allowance for an adult traveling this journey is 40kg if he/she flies with economy class or 60kg with business class. 

Example 3:

Journey LPQ-VN-x/HAN-VN-OSA-VN-x/HAN-VN-LPQ. This is a roundtrip journey originating from Laos (in Asia) to Japan; the free baggage allowance for an adult traveling this journey is 30kg if he/she flies with an economy class or 40kg with a business class.

Example 4:

Journey SIN VN SGN is in the group “Other journeys within Asia”; therefore, an adult traveling this journey can get 30kg (with an economy class) or 40kg (with a business class) of free baggage allowance.




Other itineraries

Itinerary Baggage Allowance
Economy Class Premium Economy Class Business Class
Between And
Asia Middle East 30 N/A 40
Asia Africa 30 N/A 40
Asia Europe 30 40 40
Asia (except Japan) Australia, New Zealand   30 40 40
Middle East Europe 30 N/A 40
Middle East Africa 30 N/A 40
Middle East Australia, New Zealand 30 40 40
Africa Europe 30 N/A 40
Africa Australia, New Zealand 30 40 40
Europe Australia, New Zealand 30 40 40
Originating from Destination
Japan Australia, New Zealand 40 50 60
Australia, New Zealand   Japan 30 40 40

Example:

Journey A: BKK VN x/HAN VN LON.

Journey B: LON VN x/HAN VN BKK.

Both journeys are between Asia and Europe; therefore, the free baggage allowance applied for an adult traveling on any of these two journeys is 30kg ( with an economy class) or 40kg (with a premium economy/ business class).

Baggage Allowance For Lotusmiles Members and SkyTeam Elite/Elite Plus members:

Besides your ticketed allowance baggage, Lotusmiles members are offered an additional benefit as below:

Baggage Benefits  Silver Titanium Gold Platinum ELITE  ELITE PLUS 
Priority baggage SkyPriority tags - Yes Yes Yes  YES YES  
Extra baggage allowance when weight system applied - 10 kgs  15 kgs 25 kgs 10 kg  20 kg 
when piece system applied - 01 piece 01 piece 01 piece 01 piece  01 piece 

Baggage allowances on codeshare flights

If your itinerary includes flights operated by carriers other than Vietnam Airlines, different baggage rules may apply. Please find full details of your baggage allowances for each flight in your itinerary in your ticket or on the operating carrier’s website before travelling.

For itineraries to/from the Americas, baggage allowance policy of the first marketing carrier (the first carrier whose code appears in your ticket) will be applied for the whole itinerary. If  the first carrier in your ticket is Vietnam Airlines, our baggage policy is applied for your whole journey. However, if the first carrier in your ticket is not Vietnam Airlines, that carrier's baggage policy will be applied for the whole journey.

Excess Baggage

Excess Baggage Fees Paid at Airport

Even if your baggage exceeds Vietnam Airlines' baggage allowance upon arrival at the airport, you are still able to purchase excess baggage at check-in counter.

Fees for Excess Baggage at Airport

Piece System

Itinerary

Maximum weight per bag

Maximum dimension per bag

Regulation for
number of Piece

Rate

To/ From 

the Americas

23 kg (50 lbs)

158 cm (62 in)

2nd piece (*) or sum of three dimensions of the two pieces exceeding 273cm (107in)

USD 70 per piece

23 kg (50 lbs)

158 cm (62 in)

From 3rd piece

USD 150 per piece

Over 23 kg (50 lbs) up to 32 kg (70 lbs)

158 cm (62 in)

Per piece

USD 50

Over 32 kg (70 lbs) up to 45 kg (100 lbs)

158 cm (62 in)

Per piece

USD 450

23 kg (50 lbs)

Over 158 cm (62 in) up to 203 cm (80 in)

Per piece

USD 175

23 kg (50 lbs)

Over 203 cm (80 in) up to 292 cm (115 in)

Per piece

USD 300

(*): Apply Excess Baggage Charges for the 2nd piece in case the Baggage Allowance shown on the ticket is only one piece.

Note: Separate fees are applied for exceeding size, weight, and quantity limitations.

E.g. 1 extra piece of baggage exceeds the weight and size limits, it will be subject to three fees: one for the extra bag, one for the weight limit, and one for the size restrictions.

Weight System

Domestic within Vietnam

Domestic excess baggage charge is applied by portion from point of check-in bag to next stopover point.

Flight/ Sector

Rate

(Exclude VAT)

Vietnam domestic segments

VND 50,000 / 1 kg

International

International excess baggage charge is applied by portion from point of checkin bag to next stopover point.

The below rate will be converted to local currency at time of purchasing. 

Rates apply to tickets issued/exchanged/reissued on/before 13th December 2018

From/To

Zone A

Zone B

Zone C

Zone A

USD 5 / kg

USD 10 / kg

USD 20 / kg

Zone B

USD 10 / kg

USD 10 / kg

USD 30 / kg

Zone C

USD 20 / kg

USD 30 / kg

USD 30 / kg

Rates apply to tickets issued/exchanged/reissued on/after 14th December 2018

From/To

Zone A

Zone B

Zone C

Zone A

USD 6 / kg

USD 10 / kg

USD 20 / kg

Zone B

USD 10 / kg

USD 10 / kg

USD 30 / kg

Zone C

USD 20 / kg

USD 30 / kg

USD 30 / kg

Zone A: Vietnam, Laos, Cambodia, Myanmar, Thailand, Indonesia, Malaysia, Singapore and Hongkong.

Zone B: Russia, China, Taiwan, Korea, Japan, Australia and other Asian countries (except Zone A).

Zone C: France, Germany, United Kingdom, other European/ Middle-East/ African countries ( except Russia).

NOTE:  When your journey includes sectors operated by other airlines, the charge for excess baggage may be different from above mentioned.


Special Service Charges

Special Service Charges

Vietnam Airlines provide special services to satisfy our passenger’s needs at the lowest price:

    Special Services Charges Remarks
    Oxygen for medical use on board (OXYG)
    For passengers using oxygen service on board
    • Fare: passengers pay the fare as a normal passenger.
    • Free baggage allowance: passengers get 2 times free baggage allowance weight limit of respective journey.
    Charges of using oxygen service on board include:
    • Fee for using portable oxygen units on board (*)
      • For Viet Nam domestic sectors: VND 2,000,000 per one unit (net fare).
      • For international sectors: USD 200 per one unit.
    • Fee for seat occupied by portable oxygen unit: Equal to the highest applicable adult fare plus surcharges for each seat.
    The escorts of passengers using OXYG pay the fare with free baggage allowance like normal passengers.
    Accompanied cabin crew service provided on the request
    Stretcher service on board (STCR)
    For passengers using stretcher service on board:
    • Fare: passengers pay the fare as a normal passenger.
    • Free baggage allowance: passengers get 6 times free baggage allowance weight limit of respective journey.
    Charge of stretcher service: Equal to 6 times of the highest applicable adult fares plus surcharges.
    The escorts of passengers using STCR pay fare with free baggage allowance like  normal passengers.
    Accompanied cabin crew service provided on the request
    Oxygen and stretcher service on board (STCR/OXYG)
    For passengers using the oxygen and stretcher service on board:
    • Fare: passengers pay the fare as a normal passenger.
    • Free baggage allowance: passengers get 6 times free baggage allowance weight limit of respective journey.
    Charge of oxygen and stretcher service:
    • The fee for using portable oxygen unit on board (*):
      • For Viet Nam domestic sectors: VND 2,000,000 per one unit (net fare).
      • For international sectors: USD200 per one unit.
    • The rate for seat occupied by portable oxygen unit: Equal to the highest applicable adult fare plus surcharges for each seat.
    • The fee for seat occupied by stretcher: Equal to 6 times of the highest applicable adult fares plus surcharges
    The escort of passengers using OXYG and STCR pay the fare with free baggage allowance like normal passengers.
    Accompanied cabin crew service provided on the request
    Unaccompanied Minor (UM)
    UM pay the fare for children/adult as normal passengers. 
    Charges: VND500,000 (net fare) for Viet Nam domestic sectors or USD50 for international sectors. 
    Accompanying cabin crew charge (if any): Applicable adult fare on the same class of service of UM and appropriate surcharges.

    Extra seat service (EXST)
    Fare: passengers pay the fare as a normal passenger.
    Free baggage allowance: passengers get 2 times free baggage allowance weight limit of respective journey.
    EXST charge: equals 100% of the applicable adult fare plus surcharges for each additional seat at the time of purchasing.
    Accompanied cabin crew service provided on the request
    Wheelchair for cabin (WCHC)
    Wheelchair for step (WCHS)
    Wheelchair for ramp (WCHR)
    Free of charge. 
    Wheelchair of passenger shall be accepted for carriage free of charge. 
    The passengers pay the fare like normal passengers.
    Accompanied cabin crew service provided on the request

    Deaf passenger service (DEAF)
    Blind passenger service (BLND)

    Free of charge
    The passengers pay the fare like normal passengers.
    Accompanied cabin crew service provided on the request
    Adult travels with two or more Infants
    Adult and Infant pay the fare as normal passengers 
    The accompanying cabin crew charge includes applicable adult fare and surcharges on the same class of service of passenger
    Accompanied cabin crew service provided on the request

Note:

Fees for Special Services on Code-Share Flights

On Vietnam Airlines codeshare flights operated by other airlines the optional services and fees may be provided by Operating carriers with different fees from VN. Please visit the Operating Carriers’website for details.

Taxes, fee, charges & surcharges

Taxes, fees, charges and surcharges

When purchasing a ticket, the total price includes all taxes, fees and charges(*) which are defined below:

(*) In several cases, passengers are required to pay TFCs in the taxing countries upon check-in. 

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